How technology is helping restaurants connect with consumers

July 28, 2017 Sanjana Saluja

Technology has a key role to play in the future of food retail. From self-ordering to automated serving to 3D printed food, JLL Real Views explores how restaurants are experimenting with technology to attract customers.

Domino’s is trialing delivery by drone in Australia, while restaurant chains including Itsu, Bill’s and the Cheesecake Factory are letting customers pay via their mobile phones.

Such innovations enhance the dining experience while boosting convenience for guests and delivering a wealth of insight on customers’ habits that help brands further refine their offerings.

“Technology is a game-changer, both as an enabler and a disruptor,” says Adam Griffin, Director of Foodservice Consulting at JLL. “Well-conceived and executed technology is generally enhancing operational efficiency, and consumer engagement.”

Read more about the profound impact of technology on the food retail industry here.

Previous Article
The airports of the future are taking shape
The airports of the future are taking shape

What travelers really want is on-time, reliable flights from clean, comfortable airports.

Next Article
Using tech, design and dialogue to spark innovation
Using tech, design and dialogue to spark innovation

Successful innovation spaces – that balance design, technology and human needs – can increase company compe...

×

See more news & trends like this.

Sign up here

Thank you!
Error - something went wrong!