The power of two: how digital twins are changing property management

June 14, 2019 Sanjana Saluja

As digital twins – digital replicas of a physical building fed with real-time data – increasingly catch on within real estate, JLL Real Views explores how the concept is transforming property and facilities management processes.

Property and facilities management – that is, the day-to-day operations of a building – in some cases still entails poring over paper files and conducting maintenance-led site inspections.

Technology is changing this. And one of the tools making the biggest difference right now is the ability to create a digital replica of a physical building.

These so-called ‘digital twins’ enable building managers to point their smart phones at any part of a building and, with data received by sensors, get real-time alerts about what they see – from energy consumption, to structural or facilities defects, to the location of people.

Research company Gartner counted digital twins as one of its top 10 Internet of Things technologies for 2018 and 2019. Tech giants like Microsoft and IBM are investing heavily in research and development around it. The digital twin market will be valued at US$13.8 billion by 2025, compared to US$1.24 billion in 2019, according to MarketWatch.

The technology joins a growing assortment of digital appliances, including facilities management platform Carrigo, and predictive software tool, Skyline AI, that are enhancing efficiency and transparency in property management.

“The digital twin creates a platform that captures every piece of data across the entire building lifecycle and generates a real-time, interactive model of the building,” says Walter Rafin, JLL’s Head of Solutions Development for Australasia and Pacific.

When information gathered by sensors is meshed with architects’ drawings, maintenance manuals, device warranties and the like, the digital twin provides a holistic view of a building.

Click here to read more on how buildings are using data to help improve efficiency and performance.

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